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Forum Discussion
Nighthawk mesh extender will connect to PC but not to Android or Apple mobile device
After much difficulty, I got my Nighthawk setup to my mobile hotspot that I use in my home. Rural area. No cable or internet service. I used a PC to set it up and can connect to the internet but when...
So just to clarify.
1. Is the computer hard wired into the extender?
2. Is it only android/apple devices that dont' work or all wireless devices?
3. What firmware is on your extender?
4. Does your hotspot have a device limit? Some extenders used to limit to something like 5 ip addresses.
5. What hot spot is it?
The computer is not hardwired to the extender. It connects wirelessly just fine.
Just the mobile devices. PC works fine.
Not sure about firmware. Bought it new last week.
It’s an ATT. Mobile hotspot. Has a limit of 8. With current devices it’s using 7.
If its only mobile devices having the issues, you could try changing the extenders wireless channel. You could also try shutting off the one ssid name/smart connect feature. so here's what I'd try.
1. Log into the extender and make sure your firmware is up to day. if it isn't, do so, and then reset the device back to factory. Always good to do after an update.
2. Try changing wifi channels.
3. If the issue is still persisting. Try disabling the smart connect feature on the extender.
Here's the manual and firmware.
- Thank you for your help and suggestions. I will try this when I get back home this weekend.