NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Extender33
May 02, 2019Aspirant
Nighthawk Mesh X4S AC2200
I have the EX7500/AC2200 and it extends my 5g WiFi. I have a product that only will use the 2.4ghz band. How do I only extend the 2.4ghz band so this product can work ?
5 Replies
- plemansGuru - Experienced User
Extender33 wrote:
I have the EX7500/AC2200 and it extends my 5g WiFi. I have a product that only will use the 2.4ghz band. How do I only extend the 2.4ghz band so this product can work ?So are you trying to add a 2nd extender or just add a device to the ex7500? I just want to clarify.
So the EX7500 is a triband. What this means is it has 3 radios. 2x 5ghz and a 2.4ghz. it uses one of the 5ghz radios to connect back to the main device and extends using the other 2 radios. By default it uses one SSID. You can disable this feature. to do so goto: mywifiext.net
then menu, settings, wireless, and select no on the radio functions. This is on page 17 of the manual. You'll need to name your 2.4ghz and 5ghz radio ssid's different.
Does this help?
here's the link to your support page for the device.
- Extender33AspirantThank you. Maybe this clarity’s a little better. So I have an outdoor WiFi plug(for outdoor lights timers type thing ). It’s too far and needs the extended to hit it. This plug only can accept 2.4ghz. The nighthawk is extending what appears to be only the 5ghz band so the plug will not accept the signal. How do I make the nighthawk only duplicate and extend the 2.4ghz. Is it possible to turn off the 5ghz extender on it?
- plemansGuru - Experienced User
Extender33 wrote:
Thank you. Maybe this clarity’s a little better. So I have an outdoor WiFi plug(for outdoor lights timers type thing ). It’s too far and needs the extended to hit it. This plug only can accept 2.4ghz. The nighthawk is extending what appears to be only the 5ghz band so the plug will not accept the signal. How do I make the nighthawk only duplicate and extend the 2.4ghz. Is it possible to turn off the 5ghz extender on it?If you read the prior response, it walks you through how to seperate out the one name function. The 2.4ghz is broadcasting but it sometimes creates conflict with setup when they're named the same. Seperate them out, connect your phone to the 2.4ghz, and then setup your device.