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kbelbert's avatar
kbelbert
Aspirant
Dec 24, 2020

nighthawk router R7000 and using extenders

Installed this router a month ago to replace an old netgear router as our internet company suggested our old router wasnt powerful enough. I dont see any difference in speed, but most frustrating, is our very spotty ability to stream on our 7 year old smart TV.

We have been using a Netgear extender that worked with our old router and I'm wondering if extenders need to be upgraded as routers do or if any extender will boost the signal adequately.  I cant think of any other reason why our streaming services (that run through our cable company) arent working on that TV.  

And how do I know which extender will work if I need a new one?

Thanks for your help.

 

10 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What modem do you have? 

    What firmware is on the R7000?

    What extender do you have? 

    Are you streaming over 2.4ghz or 5ghz?

    • kbelbert's avatar
      kbelbert
      Aspirant

      Spectrum supplied the modem : E31T2V1

       

      No idea what firmware is on the router--I am very tech challenged--where would I find that on the device?

       

      Extender: WN3000RPv3

       

      Not sure which we are streaming on, 2.4 oe 5G. Since our TV is 7 years old, is it possible it doesnt have 5G capacity?

      • plemans's avatar
        plemans
        Guru - Experienced User

        kbelbert wrote:

        Spectrum supplied the modem : E31T2V1

         

        No idea what firmware is on the router--I am very tech challenged--where would I find that on the device?----on the status page if you log in through the browser. 

         

        Extender: WN3000RPv3----pretty much a base model 2.4ghz extender. I wouldn't use it for HD streaming. 

         

        Not sure which we are streaming on, 2.4 oe 5G. Since our TV is 7 years old, is it possible it doesnt have 5G capacity?---anythings possible. but if you have a model number, we can look it up. Just make sure if you're streaming to have the tv connected to 5ghz. 2.4ghz is much much slower and sensitive to interference. this can cause issues.