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Forum Discussion
azwebbie
Feb 11, 2018Aspirant
Nighthawk X10 R9000 Router and Nighthawk X4S EX7500 Extender Issues
Just replaced my R8300 with the R9000 (V1.0.3.6) and also using EX7500 (V1.0.0.38). After bringing the EX7500 into the network many wireless devices frequently drop and re-add to the network (monito...
azwebbie
Feb 13, 2018Aspirant
Additional information - after running for several hours the devices connected to the EX7500 5G extended network loose Internet Connectivity but are still connected to my local network. Unplugged the EX7500 and all those devices immediately had Internet Connectivity restored. Plugged in the EX7500 again and this cycle repeats.
ae6dx00
Apr 08, 2018Guide
I'm having similar issues. Can anyone help?
- vfissMay 02, 2018Aspirant
ae6dx00 wrote:
I'm having similar issues. Can anyone help?
I'm hving the same issue as well with an apple airport extreme and also when Ex7500 is connected to a nighthawk X10. I have downgraded my EX7500 to EX7500-V1.0.0.36_1.0.53 this morning and checking if the issue persists.
- vfissMay 05, 2018Aspirant
All,
The firmware downgrade didn't resolve the issue. I solved the issue by disabling AUTO channel selection in 2.4GHz. I have set to a specific channel and since then, not problems (it has been 2 days so far). If the status, change, I will let you know.
- DarrenMMay 07, 2018Sr. NETGEAR Moderator
If you are still seeing this issue and are willing to work with our support team please PM me.
DarrenM