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todd_4253's avatar
todd_4253
Aspirant
Feb 02, 2020
Solved

Nighthawk X4S AC2200 triband, finding my Wifi extension on my phone, tablet, computer?

My Nighthawk X4S extender started up perfect just by using the WPS button on the extender and router.  The LEDs are ALL blue indicating I have both 2.4 and 5ghz Wifis.  When I look on my phone, tablet, or computer UNDER the Wifis avaliable, I do not see any of the Extender Wifis.  I only see the 2.4 / 5Ghz Wifi from my Spectrum router Wifi.  In my case that is Todd1 (2.4) and Todd2 (5).  I do not see any of the extender mesh extensions.  How do I fix this issue Please?

  • When you setup the EX7500 with wps, if you're running a dual band router, it'll automatically connect to the 5ghz band with one of the radios backhaul. It then sets up the extender in mesh mode (single ssid) for the 2 other bands. So you won't see it as seperate with a regular phone/tablet/pc unless you're running a wifi analyzer app/program. 

     

    If you'd like to seperate them out, re-run your setup on the extender but use the smart connection wizard. it gives you more options during setup such as individual ssids/one ssid function.  

    https://www.netgear.com/support/product/EX7500

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    When you setup the EX7500 with wps, if you're running a dual band router, it'll automatically connect to the 5ghz band with one of the radios backhaul. It then sets up the extender in mesh mode (single ssid) for the 2 other bands. So you won't see it as seperate with a regular phone/tablet/pc unless you're running a wifi analyzer app/program. 

     

    If you'd like to seperate them out, re-run your setup on the extender but use the smart connection wizard. it gives you more options during setup such as individual ssids/one ssid function.  

    https://www.netgear.com/support/product/EX7500

  • Thank you for a better explanation. I seen that note in the instructions but I did not fully understand.