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Solved
Nighthawk X6 AC2200 EX7700 Drops connection to connected devices.
Cannot maintain connection with mobile phones, both Apple and Android. Will drop in and out, with the Android says "Incorrect Password" when trying to log in to the network. The Apple just stays disconnected. On a Windows device sometimes drops out or become unstable. The WiFi router security system is WPA2-PSK-CCMP. I have up to date extender software. These faults do not occur if working off the WiFi router alone.
If you do run into issues, try the downgrade.
Its pretty easy. You simply follow the manual update process from the manual and use the older firmware.
8 Replies
What router is it?
Did you set it up using wps or using the installation wizard?
How far from the router is it?
do you have a screen snip of the extenders status page?
The router is an ISP supplied unit with their brand.
I used WSP set up initially but recently re-started using the installation wizard.
About 5 metres with a couple of walls in between. The extender shows a white router link light, somwtimes, as now, it shows yellow.
From new the extender worked perfectly for many months, only in the last few months has it been a problem.
Screen shot sent. Thanks.
what telstra device is it?
Have you tried changing the router---extender link channel to the higher bands?
or moving the extender around a little? the 5ghz band doesn't broadcast as far or through as much materials. So sometimes a lateral move can help in removing obstructions that could be blocking the signal.
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