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Forum Discussion
inle54
Feb 26, 2019Follower
Nighthawk X6S all 8 white LED lights flashing
Hi,
I recently had a power outage and woke up this mornign to my extender flashing white lights. It seems like it will not fully reboot and all 8 LED lights flash ever few seconds. I cant find ...
dlute009
Feb 28, 2020Aspirant
Well Same thing just happened to me. I reached out to customer support and gave them my info... Purchased on 12/12/18 as of today 02/28/20 it Flashed only the Red Light and didn't turn color to Amber, Plus all front lights flashing.. No way to connect this thing from the router or website since it isn't being reconized. Tried resetting for 15+ Seconds and unplugging and turning back on the Extender. When I spoke to customer support he said sorry 1 year for hardware. Doesn't matter if it was just 1 day over and that is just the way it is and that is why they won't help me. Netgear i hope you aren't making products to only last 1 year! The customer support guy said he could do 3 things for me. 3 different Tiers of service between $60/$120/$200 ranges... Partly they work on 3rd party products besides the Netgear Brand itself if you with the higher Tier. He also said our products last 3-4 years and I am asking then why are other customers reporting this same issue and it only last 1 year for hardware, epecially in my specific situation? Common sense say's put a guarantee on the box to sale more if that is the case. Instead a LED light bulb are going to last longer??? I hope my nighthawk router doesn't stop working... I don't think I will buy another product from netgear if this can't be handled without charging extra fee's.
NX7N
Mar 01, 2020Aspirant
I did get it to work after a power outage. Had some of the same problems noted above. Did a few resets, then walked away, when it was looking for the mywifiext.local site, for 5 minutes or so and it came up. Im thinking it is extra slow and I didnt wait long enough.