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nitraMG's avatar
nitraMG
Follower
Dec 19, 2017

Nighthawk X6S does not list connected devices

Having logged on to my new X6S (set up as an access point with the router and two subsidiary devices connected through cable and a few wirelessly), I try to list the connected devices. I get the "Please wait a moment" popup, but then it stalls. This happen however I connect my laptop. Rebooting the router does not help.

Has anyone else experienced this?

10 Replies

  • I have the same issue, got it today, setup in Access Point Mode.

     

    Tried with Chrome and Edge browsers with the same issue.

     

    The model number, 

    • Hardware Version: EX8000
    • Firmware Version: V1.0.0.102

    Is not in the list of models for some reason.

     

    Also it fails to find firmware updates saying no connected to the internet which is not true.

     

    P.S. You still have to unzip the firmware update if you download it. It will accept the zipped file as being an update and then say it is wrong for this model.

     

     

    Please Wait Forever

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Yes I have tested this myself and made the issue known to the engineers they will resolve this in upcoming firmware.

    • GoodHands's avatar
      GoodHands
      Aspirant
      The EX8000 has had the internet firmware update bug since the initial firmware v1.0.0.82. The problem with connected devices not listing started with firmware v1.0.0.92 and is still a bug in v1.0.0.102. For now I have gone back to v1.0.0.82 so I can monitor what devices are connected.
      • Automan's avatar
        Automan
        Apprentice

        Seems to be a bit better in new firmware out now... 

        • Firmware Version: V1.0.0.118

         

        It does however seem to get the list of wired clients wrong, I assumed it would only show devices plugged into the rear ports but it lists all of them...