Nighthawk X6S EX8000 does not reset to factory settings

Question

This unit refuses to reset to its factory settings. I've tried everything I know and everything Support told me to do (including a 30/30/30 reset.) Nothing works. At this time my extender's LED's are all blinking white, except for the power LED blinking amber. Maybe it's simply coincidental, but this began happening after upgrading firmware to v.1.0.2.104.
To me it looks more and more like a hardware issue. Unit is only 1 month old, but maybe I should request a replacement...
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StephenB · Answer

Gili756&nbsp;wrote:
but maybe I should request a replacement...
&nbsp;

Sounds like it.&nbsp; Perhaps ask support (since they are already engaged).

Gili756 · Answer

Well, Netgear diagnosed my unit as defective, and agreed to replace it. I received the new unit yesterday, and it works fine. I need to say, Netgear support was great, prompt in what they had promised, and resolved my issue.

StephenB · Answer

Thx for updating us on the outcome.&nbsp;:smileyhappy:

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Nighthawk X6S EX8000 does not reset to factory settings

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