NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Bagelboy73's avatar
Bagelboy73
Follower
Dec 24, 2017

Not connecting to 5GHz ?

Cannot get my range extender to connect to my 5Ghz. Any help is appreciated. It sees it, but is not connecting. Update the firmware, tried the WPS connection twice.  My phone and other devices see it and connect to it but not my range extender.  Any help is appreciated.

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    You may want to try and factory reset the extender and try the setup again. To do a factory reset hold the reset button for 10+ seconds.

     

    DarrenM