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Forum Discussion
zugzwang64
Nov 15, 2018Aspirant
One of three iPhones doesn't work with AC1200 EX6200
AC1200 EX6200 dual band wifi range extender is 3.5 years old and has been working well. Updated firmware about a month ago. Recently my wife's iPhone 7P can connect to the AC1200 but she does not get...
zugzwang64
Nov 16, 2018Aspirant
Yes, we forgot this network before, but I tried again this morning. Didn't resolve issue.
Yes, all three iPhones are on iOS 12.1
Wife got a new message when testing today and connected to 2EXT network. I believe it said 403 error, you were blocked by the FIOS Quantum router. But, she can connect directly to that router and get internet just fine.
StephenB
Nov 16, 2018Guru - Experienced User
Do you use MAC address access controls or parental controls on the router? (I'm guessing not, since your two phones are working, but thought it was worth asking).
zugzwang64 wrote:
I believe it said 403 error, you were blocked by the FIOS Quantum router. But, she can connect directly to that router and get internet just fine.
a 403 error comes from the actual web site - it wouldn't normally come from the router (unless she was trying to access the router's web ui).
Parental controls might generate an error like that (depending on how they are implemented in the router).
- zugzwang64Nov 16, 2018Aspirant
Funny you ask. When reviewing the FIOS router's connected devices, there was one name we did not recognize. So I blocked it. Later I figured out that it was actually the wife's iPhone with a shortened name in a funny way. So I unblocked it. I am not sure its been right since then.
- StephenBNov 19, 2018Guru - Experienced User
Maybe turn off the Fios access controls altogether, and see if the access problem disappears. Then re-enable them, and see if you can sort out which block is causing the problem.
- lmntrFeb 27, 2019Aspirant
I am curious StephenB, Did you get your wife's iphone working? I am asking because I have the same model extender and none of my iphones and Playstation Consoles have intertnet but they all connect to the extender well. Sorry, I meant zugzwang64