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Osumcnutt's avatar
Osumcnutt
Aspirant
Nov 02, 2017

Orbi is magenta

I have Orbi wifi.
Been working fine. The router is magenta and satellite blue.
I have shut down and reset and synched and still not working.
Thoughts?
Hardware

3 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Nov 08, 2017

    Welcome to the community, Osumcnutt

     

    Who is your ISP?

    What's the modem that you have? 

    Try to change Ethernet cable between the modem and the router. 

    By the way, which Orbi model do you have?

    What's the firmware version installed in your Orbi?

    If you can access the admin page of the Orbi then try to reinstall the firmware manually.

     

    How do I manually update the firmware on my Orbi WiFi System?

     

     

    • Osumcnutt's avatar
      Osumcnutt
      Aspirant
      Nov 08, 2017
      Problem solved resetting Orbi and still not working, broke down and called TWC.
      Internet was intermittent which was causing all of my problems