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Forum Discussion

mrlsc1's avatar
mrlsc1
Aspirant
Aug 19, 2018

overheating?

My new AC1200/EX6150 Extender seems to be too hot!  Is that normal?
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 24, 2018

Hi mrlsc1,

 

Welcome to the community!

 

You can check page 50 of the user manual on this link for the operating temperatures. Also, make sure that the extender is placed in a well ventilated are.

 

Regards,

 

Dexter

Community Team

  • mrlsc1's avatar
    mrlsc1
    Aspirant
    Aug 24, 2018

    Hi Dexter,

     
    I did read page 50.  It refers to the environmental operating temperatures.  My Extender is hot to the touch.  It is in a well ventilated area with nothing blocking airflow around it.  

    It just doesn't seem normal for any electrical component to get unusually hot.
     
    Thanks for your input!
    Larry
  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Sep 03, 2018

    Hi mrlsc1,

     

    1. Does the issue persist on another power outlet?

    2. If the device is newly bought and can still be swapped out from the store, you can try another unit to isolate the issue.

     

    Regards,

     

    Dexter

    Community Team