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Solved
password issue for 2G and 5G
When I set up the extender, I accepted the default to use the existing router password for the 2G and 5G. I can access the 2G fine. When I try to access the 5G, i get an error message saying I have t...
Hello davidinsantafe
Try to log back into the modem and change the 5ghz password.
DarrenM
Hello davidinsantafe
Try to log back into the modem and change the 5ghz password.
DarrenM
thanks. That solved the problem.
The strange thing is that I accepted the default during the setup, which was to have the passwords for the original and the 2G and 5G be the same. What I discovered is somehow the password for the 5G had been changed so that the first letter was uppercase, rather than lower case. I had not entered this, so I'm not sure how it happened.