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Forum Discussion

Mattey's avatar
Mattey
Aspirant
Jul 31, 2018

Password on AC750 model EX3110

I cant connetct to my new WIFI extender. It´s online and connected to my WIFI at home but when i try to write the password I just get a notice that it´s wrong.  I have tried the same password thats...
Installation
DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 06, 2018

Hi Mattey,

 

1. Have you done the reset and setup process?

2. During the setup, the extender should find the signal of your router if it is within range.

3. Once you have the extender connected to the router's signal, then the extender should be online.

4. Once you have confirmed that it is, then you can relocate the extender (ideally in a location where it still gets a good signal from the router).

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 12, 2018

Hi Mattey,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

  • Mattey's avatar
    Mattey
    Aspirant
    Aug 13, 2018

    Hi

     

    Yes, I still have the same problem.

     

    Best regards, Mathias

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Aug 13, 2018

    Hi Mattey,

     

    I have sent you a message. Please check your inbox.

     

    Regards,

     

    Dexter
    Community Team