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Forum Discussion

egrani's avatar
egrani
Follower
Oct 05, 2019

Password Reset (mywifiext.net)

Need help resetting the password for https://www.mywifiext.net. Security questions not working and we realize it's case sensitive. Also the password is different from netgear.com for some reason apparently. I need to update the firmware on the device and cannot get past the security questions and there are zero links to try to help. Please help!

Firmware

3 Replies

  • mbj9610's avatar
    mbj9610
    Aspirant
    Jun 30, 2022

    when i need to login to my netgear network, a message say that a password iis reguired. but when i prees the massage on login page. no login page appers? 

    also tryed the nighthawk app. then the massage appers: the app do not suport my synology wifi router. 

    also tryed to reset the router and the extender.

    • olympos1625's avatar
      olympos1625
      NETGEAR Employee Retired
      Jul 14, 2022

      Hi @mbj9610,

       

      Thank you for reaching out. We are sorry for not being able to get back to you immediately. When you say," when I need to login to my Netgear network, a message says that a password is required" Are you talking about the router or extender? Did you try to re-setup the extender and see if the error still occurs?

       

      I am looking forward to your response.

       

      Regards,

      Oliver

      Community Team