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Forum Discussion

tjm11111's avatar
tjm11111
Follower
Jan 17, 2019

PLW1010: Pick-a-Plug light blinking on/off Green. No Internet

I have a netgear Essentials edition 1010 plw1010 powerline.

 

The Pick a Plug light is blinking on and off green. Consequently i cannot gain access to my wifi from this deive. On my mobile phone it reads "Failed to obtain IP address", or just endlessly, "Connecting....".

 

I have system reset the device back to factory settings several times now. It keeps doing the same thing.

Someone, please help. I have no idea where to go from here.

Troubleshooting

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jan 27, 2019

    Hi tjm11111

     

    Welcome to NETGEAR Community! 

     

    - What is the distance between the 1st and 2nd powerline adapter? 

    - Do you have Internet connection when connected wired to the adapter? 

    - Please try placing the adapter close together or in one room and see what happens. 

     

    Regards, 
    Blanca 
    Community Team

     

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jan 30, 2019

    Hi tjm11111, 

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

     

    Regards, 
    Blanca 
    Community Team