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Forum Discussion
DrKim
Sep 10, 2019Guide
Powerline 2000 connectivity issues with Haywood pool controller
My pool builder was having trouble getting an external atennae to connect with our wifi. Connection wouldn't hold.
He asked our pool equipment supplier for help and they suggested these Netgear Powerlines. I have one installed next to my router and one hardwired into my pool controller. I was told these would work like hard wire connections, but they really don't. I am supposed to have a mobile app to run pumps, lights, heaters in my pool but all I get are error messages on the phone app. Tells me to check my Omni controller connection and of course there is no connection.
Most of the time, the Powerlines are not connecting. My pool builder has basicly left me on my own. I haven't had connection for the last two weeks. I have been trying to reset the two outlets but they dont' seem to be talking to each other. Suggestions?
Kim
After several conversations with you and conversations with my pool builder, we have ginally fixed this problem. My pool builder was not aware that I would have problems with the Powerlines if they were not on the same circuit. What we finally did was move the Powerline device to my utility room which is the closet room to the pool controller and we plugged the Powerline into that circuit, same circuit as the ohter one. Then we drillled a hole through the wall and ran a cable from that Powerline directly into my pool controller. Now my problem is finally fixed.
Thank you for your consult and good advice.
16 Replies
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- plemansGuru - Experienced User
here's the actual forum for your device.
https://community.netgear.com/t5/Powerline-Networking/bd-p/home-powerline
Powerline devices are sensative to interference. This can be from surge protectors, arc fault circuits, gfci outlets (which most pools are), high draw motors, cell phone chargers. You'll also get better performance/connection if devices are on the same circuit. Not sure if you're pool has a sub panel (auxiliary power panel) but that can impact it to.
you're kind of caught in a catch-22. You're pool controls are to far away for wifi and powerline is going to have interference by the very nature of pool equipment. Your best bet is going to be to optimize your powerline devices and if that doesn't work you can look into things like moca adapters (ethernet over coax), a mesh network, running an ethernet wire to your controller, or even potentially putting an extender as close as you can and then running the powerline device from there to the pool.
I'd start with the optimize. See if you can get the one powerline adapter onto the same powerline circuit (not just box, the same wire run). Remove any surge protectors, extensions that the powerline could be connected to.
After you try this, let me know how it goes.
- DrKimGuideYou are exactly correct The pool and all its equipment is on a separate fuse panel and electrical circuit. So, I have one powerline box hooked hardwire to the controller and I have another powerline box plugged in near the router with the ethernet cable, but on a completely different circuit.This did work sporadically for a few days when the pool guys first installed but nothing works now.Also the pool controller sits on the other side of the house from the router and is about 30-35 feet away from the pool controller.I tried plugging the powerline into a different outlet near the router but that didn't seem to make any difference.Other thoughts?Kim
- plemansGuru - Experienced User
Do you have coax cable ran out to the pool area? You could use a moca adapter (ethernet over coax)
Or how far away is the pool from the house?
What router are you using? Any ethernet extenders?
There's still a couple options if you have to go wireless and can't get anything else working.