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Forum Discussion

furyfrog's avatar
furyfrog
Aspirant
Nov 17, 2015

PR2000 Log in to network with Username/PW

Hi, I'm using Navy GoWiFi as my primary internet connection. This service requires a Username/pw to access the internet. I'm trying to use the PR2000 as a LAN to connect all my devices behind it's fi...
Troubleshooting
nhann's avatar
nhann
NETGEAR Employee Retired
Nov 18, 2015

Hi furyfrog,

 

Can you please clarify your network map?

Is it the following?

Navy GoWiFi ----wire----PR2000 - - - WiFi - - - devices

 

Is your PR2000 set to Wired mode?

Is the PR2000 updated to the latest firmware version 1.0.0.14 ?

http://support.netgear.com/product/PR2000

furyfrog's avatar
furyfrog
Aspirant
Nov 18, 2015

Hi nhann,

 

My attempted network map is:

Navy GoWiFi - - - wifi - - - PR2000 - - - wifi - - - devices

 

It is set to wireless mode, and I have updated it to 1.0.0.14.

 

It says it sees the gowifi network and connects and it lets my devices connect on the other side.

  • nhann's avatar
    nhann
    NETGEAR Employee Retired
    Nov 19, 2015


    Hi furyfrog,

     

    Please reset the PR2000 back to factory defaults.
    You can try updating the NavyGoWiFi router and/or resetting it to factory defaults also.

    Also try changing the WiFi channel on the router to a channel that is less crowded / used by neighboring networks.

     

    If your issue still occurs, please contact Support:

    http://support.netgear.com/general/contact/default.aspx