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polly83's avatar
polly83
Aspirant
Feb 12, 2026

Problems using AX1600 with AX1800

Hello All,

 

I recently bought an AX1600 (EAX12) extender to help with the range of my wifi. My setup is :

CICSO 897MA to a Netgear AX1800. This has worked without issues since the Netgear AP was installed.

Wifi setup on the AP is dual band (2.4 and 5) via the same SSID.

No matter how I try to setup the Extender, I simply cannot get it to access the internet, via the AP. I will connect, and the mac addresses to show up on the AP dashboard, but then I get "No internet" at the Extender. It did work for about half a day previously, but come the next morning, the "No internet" started and has never returned.

 

Any ideas, or help would be appriciated.

 

Thanks

eax12

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Feb 12, 2026

    There are a lot of devices with the marketing label "AX1800"

    It would help to know which product the new EAX12 is connecting to.

     

    Is the SSID being broadcast by the existing access point the same as the SSID from the Cisco?

    • polly83's avatar
      polly83
      Aspirant
      Feb 14, 2026

      Hi,

       

      Thanks for the reply. The AP is a WAX610 which serves the SSID. The CISCO is a router and has no wifi capability,  just 8 internal ethernet ports. The CICSO is the connection to the fibre broadband and has worked perfectly for 8 years or so from when it was iinstalled. It does serve the DHCP.