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Forum Discussion
Fionncraik
Nov 10, 2023Aspirant
Product EX6110 won’t connect to WiFi router for more than 1 second
When I connect my router to my WiFi extender though wps it connects for a second then disconnects and it says no internet on my phone. I have reset the Netgear extender and nothing changed I have done the same with the router. 3 out of the four green lights show on the device the only one that doesn’t show is the router one. Anyone have any advice how to fix this?
4 Replies
- plemansGuru - Experienced User
Factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk- FionncraikAspirantI have tried it and it still doesn’t work
- FionncraikAspirantIt won’t connect to the internet but I will connect to the router I think that is the problem. The access point is made but the router doesn’t detect an internet connection even though there is one. Any advice?
- plemansGuru - Experienced User
What router are you connecting it to?
What modem/gateway is the router connected to?