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Forum Discussion
Random Restarts
Hi Folks,
Went against my better judgement and purchased a Netgear AC1900 WiFi Range Extender. It had been well over two decades since I've considered purchasing a Netgear products and regrett...
Sentence correction as a result of Safari browser anomalies ...
"I looked at through the interface in the hopes of finding logging options - luck."
SHOULD HAVE READ:
I looked through the interface in the hopes of finding logging options - NO luck.
Try downgrading the firmware to 1.0.0.66 - https://kb.netgear.com/000059563/EX7000-Firmware-Version-1-0-0-66
Many folks have had issues with the 1.0.1.78 firmware, so it'd be useful to rule that out.
You do have 90 day phone support via my.netgear.com - though it's often not easy to reach them. The upload should be giving you a way to actually upload the pdf (or jpeg). If you aren't seeing that with safari, perhaps try downloading FireFox or Chrome, and seeing if it is a browser-specific issue.
Appreciate the reply ...
I'll downgrade the F/W and report back here if that resolves the intermittent restarts.
Tried Safari, Internet Explorer, and Firefox to see if the "Upload Proof" behaves differently ... same results.
Cheers,
Follow-Up ...
Downgraded the F/W to version 1-0-0-66; there are significant differences in the newer F/W ... looking like WiFi Mesh, WiFi Backhaul, and some of the other "Smart" features were not implemented.
I'll keep an eye on the AC1900 for the next few days and see if the random restarts persist.
Cheers,
