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Forum Discussion

Chriiisss's avatar
Chriiisss
Aspirant
Nov 27, 2015

Range Extender ex7000 network issue

Hello.   I bought the Nighthawk range extender ex7000 today. I configured it correctly, it worked fine. After a few hours I got ping issues, Which I didn't have before. My ping goes up to 400+ t...
Troubleshooting
Babylon5's avatar
Babylon5
NETGEAR Employee Retired
Nov 27, 2015

In what mode have you configured the EX7000? Is it set up as an Access Point or Extender, if extender are you using one of the Fastlane options? What is the base station that the EX7000 connects to?

Chriiisss's avatar
Chriiisss
Aspirant
Nov 27, 2015

I have it set up as an extender, and I'm not using the fastlane options.

  • Babylon5's avatar
    Babylon5
    NETGEAR Employee Retired
    Nov 27, 2015

    What is the base-station? Is it and/or the client devices dual band? If so then Fastlane could make a significant difference to performance.

    • Chriiisss's avatar
      Chriiisss
      Aspirant
      Nov 27, 2015

      My router is dual band, but not all of my devices are dual band.

      • Babylon5's avatar
        Babylon5
        NETGEAR Employee Retired
        Nov 27, 2015

        Well in that case you could try using Fastlane with the connection from the extender to the router using the 5GHz band. You may possibly have range issues with that though, but it might be worth testing it out.