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Forum Discussion
Range Extender(EXS25) Management When Extending Guest Network
I have an EXS25 set up to extend my Guest network and now that it's successfully joined I can not get access to view or manage its configuration via the Nighthawk app or browser.
Is there a way to connect over wifi or would I need to connect if via an ethernet cable?
39 Replies
log into your primary router and look at its attached devices page for the IP address of the extender.
Use that address to access it.
Tried both the 2.5 and 5ghz ip address and neither works.
I was finally able to get connected and logged into the extender. I'm not sure why but I had to connect via the LAN port on the extender and run through the setup again. It's very odd because the extender was connected to my existing router/network and working. The client light was on and the device I was having trouble with was connected and working.
So I just tried extending my main wireless network and I see the same issue in the Orbi app where devices connected to the extender do not show as online.
Is this a compatibility thing between Nighthawk and Orbi?Access a device that has been connected to the EXS25 extender and determine the IP address that it has been assigned.
Then, go to the Orbi router management system and look through the table of Attached Devices to see if a device shows up that has the same IP address.
Compare the MAC address for that IP address with the MAC address of the actual device to see if they are identical.
I checked the one device that is showing as not connected in the Orbi and it looks like the extender’s 2.4Ghz radio stole it’s IP address either that or its displaying that as it’s the only 2.4Ghz device showing connected to the extender. The device that’s showing offline has a reservation in the router.
I checked the one device that is showing as not connected in the Orbi and it looks like the extender’s 2.4Ghz radio stole it’s IP address either that or its displaying that as it’s the only 2.4Ghz device showing connected to the extender.
Try reserving a different IP address for the extender.
Not sure about the EXS25, but some Netgear extender mangle the mac addresses of devices connected to them, which can get in the way of address reservation and MAC access controls.
So if you are using access controls, try turning them off for now.
