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Forum Discussion

mshauver's avatar
mshauver
Aspirant
Apr 05, 2018

EX2700 suddenly stopped working - won't connect when next to router

I bought this product in Dec. It was easy to set up and was working perfectly until Monday when it just... stopped. I tried a factory reset, I tried powing cycling the router. I plugged it in to the ...
Troubleshooting
jvasanth1984's avatar
jvasanth1984
Virtuoso
Apr 06, 2018

Hi mshauver,

                        Did you tried skipping the setup and checked for firmware upgrade if any?

  • mshauver's avatar
    mshauver
    Aspirant
    Apr 06, 2018

    I have not - but I will! Thanks!

    • Kman17's avatar
      Kman17
      Aspirant
      Apr 10, 2018
      mshauver did that fix the problem? I have the exact same issue. Just stopped working. Won’t connect or have internet although the device light is solid green.