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Forum Discussion
yannis_tz
Feb 12, 2018Aspirant
EX7000 - Range issue
Hi all! I just purchased the EX7000. I have a problem with the distance from the main router. Receiving signal seems to be around 30-40%. The main router is not that far and I can't move the extende...
jvasanth1984
Feb 18, 2018Virtuoso
Hi yannis_tz,
Please check for firmware upgrade if any and try to reset and reconfigure the extender to see of your issue persist.
yannis_tz
Feb 18, 2018Aspirant
Hi jvasanth,
Thank you for your reply.
I have the latest firmware installed. Does this solve the problem between internal receiver and external antennas? Because I don’t get any better signal reception. I still get the network in 40% when configuring in the best position placement possible.
Fact is that the 2,4Ghz lid is always green which is rather good, meaning that the connection is ok (I use fast lane). But in 40% I would expect it to be orange or something after setup.
Anyway, maybe Netgear should upgrade the internal receiver or use some of the antennas for receiving signal instead of transmitting. Just a thought, I don’t know if that’s possible with firmware updates. It’s a shame to have 5dbi antennas only for transmitting.
Other than that I’m perfectly happy with my extender.
Thank you for your reply.
I have the latest firmware installed. Does this solve the problem between internal receiver and external antennas? Because I don’t get any better signal reception. I still get the network in 40% when configuring in the best position placement possible.
Fact is that the 2,4Ghz lid is always green which is rather good, meaning that the connection is ok (I use fast lane). But in 40% I would expect it to be orange or something after setup.
Anyway, maybe Netgear should upgrade the internal receiver or use some of the antennas for receiving signal instead of transmitting. Just a thought, I don’t know if that’s possible with firmware updates. It’s a shame to have 5dbi antennas only for transmitting.
Other than that I’m perfectly happy with my extender.
- jvasanth1984Feb 18, 2018Virtuoso
Hi yannis_tz,
Upgrading antennas cannot be done via firmware upgrade. 2.4GHz is Green since you get 40% of signal from main network where it'll turn Amber and Red when it drops down and goes OFF when signal is null.
- yannis_tzFeb 18, 2018AspirantI’m not saying that dbis can improve with software upgrade. I just suggest that 1 antenna out of the 3 included could be used for receiving instead of transmitting. I wouldn’t know if that’s just hardware or software issue and it certainly isn’t solved with the latest firmware update.
Edit: Can’t choose that as an option from the settings in mywifiext