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Forum Discussion
Firmware updated EX8000 keeps dropping Internet
Hi all,
I have read about multiple issued relating to the R8000 but I seem to be experiencing a similar issue with your EX8000 mesh range extender.I regularly experience an issue (perhaps once ...
Hi Miloats,
Yes I get that fix but the whole point of having the extender is to do what is says on the tin to extend both networks! Which is obviously is strugling to do, no I am worng which it obviously does not do!
I have however seperated out the two networks to broadcsst their individual SSID and their individual passoword , this is now an exact copy of my router settings, in effect two networks with different names and different passowrds.
I still do not have any 5G wireless from the EX8000 but my wired deveces to the EX8000 do get 5G.
Had enough going to give it trying and admit defeat - NETGEAR sort it OUT!!!!!
I have to agree with MightyAtom 100%, we should not be doing any work around to have this unit working. I have spent the last 2 months with support and explaining to them the issue over and over again and trying different settings and they still haven't figured it.
Today am questioning this purchase, I should have just purchased I new router with a better range and reallocated it in a different location where all my devices would have decent coverage. The effort would have been far less then the countless hours spent on the phone with tech support and replying to their email questions and so on.
A total waste my time and to say the least my money!!!
- I’ve change to 5ghz channel 60, vth160 80mhz, and the 5ghz connections don’t drop...but can’t have maximum speed because of the channel.
Any of you have ddwrt on the main router?MightyAtom, flyturbo: I hear you. In a perfect world, this would just work. In my case, I don't have the option of returning the unit (thanks BestBuy for your **bleep** return policy). If you have the option of returning your device, or on the fence about purchasing this device, RETURN IT AND STAY AWAY! If I could do it all over again, I'd maybe give eeros a try? I hear Orbi is the best, but I have such a foul taste in my mouth with NETGEAR right now that I don't think I'd give them more money to solve an issue they themselves created.
In their defense, I do own a Nighthawk X10 (R9000) and it's a beast.
Ultimately, I'm stuck with the device since I have no option of returning it, so I'm trying to make best with that I have and will continue to find a solution. I don't think I'm alone in this boat.
I forgot to mention that I set a static IP on the Extender (192.168.1.250) and reserved that IP on my router since the IP kept changing on the extender, which also causes dropping.