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Forum Discussion
Netgear Netgear EX6200v2 Shows Connected to Internet but When Device Connects it has no Internet
When connecting to the extender from a particular device using the 2.4 or 5.0Ghz band, the device gets no internet (i.e., "No internet, secured"). I have attempted the solution given at the followin...
schumaku wrote:
the extender does show the very same Virtual MAC address for multiple devices/real MAC.
I agree that seems wrong. Perhaps also look at the router's attached device list, and see what mac addresses it has for these devices.
Hello and thanks again for helping! My understanding of how the extender works is that it provides two virtual MAC addresses; in my case they are:
A6:04:60:2A:1C:8C for the 2.4Ghz band
A0:04:60:2A:1C:8D for the 5.0Ghz band
It seems that any device connected to the extender will be assigned one of these two MAC addresses and then be passed to the router with both the devices MAC and the assigned virtual MAC. On the router side, each device connected to the extender is listed twice with the same IP but two different MACs. Is it not supposed to work this way?
The extender itself has a virtual MAC address on the router for each band, and each client device should also have it's own virtual MAC address on the router. That's needed because the router needs a MAC address for each device in order to route the data (the IP address by itself isn't enough), and because the extender needs different client-device MAC addresses for the two hops (client->extender and extender->router).
There is described in the kb article here (though it is pretty complicated): https://kb.netgear.com/24806/How-can-I-retrieve-the-virtual-MAC-address-from-the-Wi-Fi-Range-Extender-to-setup-an-Access-List
Thank you StephenB. I am not sure we are talking about the same thing; either that or I have no idea what you mean. When I connect a device to the extender it is listed on the connected devices page with its real MAC and virtual MAC. Multiple devices connected to the same wireless band have the same virtual MAC. I am currently seeing five devices with the same virtual MAC on the extender end. On the router side I see the same devices; each with its real MAC and virtual MAC as two separate entries on the device list page. These MACs are the same as the ones on the extender end. Should they each have a different virtual MAC? Is there something wrong with my extender causing the five devices to all have the same virtual MAC?