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Forum Discussion

Lanette's avatar
Lanette
Aspirant
Jan 03, 2017

return product

Since I can't tell that this is working, I see no difference, and I've gone to the website and can't find a person to call or talk to... I am seeing all types of questions about this product.  I am not sure why I should keep it. Just bought it 3 days ago, so I have the receipt/box.  Convince me why I should keep this.

 

So if I've connected to the extender on my tablet and computer, why isn't it making a difference.  Is there a test I can conduct.  Also, I couldn't connect to my laptop. It wouldn't take the connection.

 

I would like to talk to someone and not go through multiple emails.

.

3 Replies

  • What is it? Simply return to where you purchased it. Is it broken? IMO, NG customer service

    won't give you a RMA for operational box.  Many problems or issues can be caused by user(s)

    who don't know what they are doing.

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello Lanette

         

        Can you tell me what you are looking to do with the extender that it is not doing for you?

         

        DarrenM