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Forum Discussion
AstroCat
May 04, 2017Star
Says Your access point has no Internet access but still works
It says: Your access point has no Internet access. Check to make sure that your router has an Internet connection. But, it still works fine as a wired AP off my Asus Router. Why is it saying that...
jbeamer
Oct 30, 2017Initiate
After lots of reading, I finally determined that this is from the AC1900 expecting IPv6. My upstream Netgear Router (R6400 w/ Firmware Version V1.0.1.26_1.0.19) was limiting network to IPv4.
The EX7000 | AC1900 No internet connection error went away after enabling IPv6 connection on the main router in Advanced - Advanced Setup - IPv6 and changing Internet Connection Type from "Disabled" to "DHCP" and Auto Config.
Hope this helps.
-jb
thekman
Dec 16, 2017Aspirant
+1. I was able to do an update after enabiling IPV6 as suggested on my primary. Its crazy that even a manual download and upload of the new firmware to the extender did not work without IPV6 being enabled.
- thekmanDec 16, 2017Aspirant
Oh man. I thought it worked but it did not. It "made it further" by actually showing me the updated firmware release notes and asking me to confirm. But after procedding it failed again with some message about accessing a netgear site. Again, I could not update the firmware manually.
I did a factory reset, set it up as an extender and then it successfully did the firmware update automatically after prompting me to update. So IPV6 may be a factor but a factory reset was required (at least for me) to go to 1.0.0.58.