Second EX2700 extender, devices won't connect

Question

I have 2 EX2700 extenders connected to my router. First one set up no problem, devices all connect to it just fine. The second one appears to connect, all lights go green, and shows up under the Wifi networks on my devices, but they fail to actually connect - either cycling through "authenticating" and "connecting" with no error given, or they give a "network unavailable" error. I haven't been able to figure out why this is happening. Am I missing a step in configurign the second one?&nbsp;

DarrenM · Answer

Hello sdasilva03&nbsp;

&nbsp;

Is the second extender trying to connect to the first extender instead of the router? and are the SSID different on the routers and the extender?

&nbsp;

DarrenM

sdasilva03 · Answer

Both extenders are extending the router, not each other. They have different SSIDs. Now I've found that since connecting the second one, neither extender is working. I'm wondering if it's a setting in my router? I have an ASUS RT-AC66R.

DarrenM · Answer

sdasilva03

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Im not familiar with asus routers but I did find a emulator and there might be a setting under Wireless then across the top click bridge it has options to add mac addresses of wireless APs for the router to connect to you may just need both extenders Mac address to this list.

&nbsp;

DarrenM

sdasilva03 · Answer

I'm still struggling with this. I put in the MAC address given in the Netgear Genie and the ones that automatically popped up in my router as EX700. As I'm trying to set up the second one, it either continuously cycles through the genie telling me "something went wrong" or after the "applying settings" popup I just get a 404 page error so I don't even know what happened. It then continuously asks me to sign in on my devices, even though the MAC addresses have been entered into my router (both the device's and the virtual address through the extender itself.)

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Second EX2700 extender, devices won't connect

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