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Forum Discussion

thowoc's avatar
thowoc
Aspirant
Sep 12, 2016
Solved

Security configuration

Just configured the extender and it works fine BUT only if configured with no security. If I configure it wirh WPS, I cannot connest to the network, getting the error code/answer "Unable to connect ...
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Sep 14, 2016

    Hello thowoc

     

    I would make sure your router is set to WPA2 security and then factory reset the extender and try to do the extender setup again.

     

    DarrenM

DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Sep 14, 2016

Hello thowoc

 

I would make sure your router is set to WPA2 security and then factory reset the extender and try to do the extender setup again.

 

DarrenM

  • thowoc's avatar
    thowoc
    Aspirant
    Sep 15, 2016

    Hi Darren,

    Thanks for your answer.

    I've got it working after reset.

    However, using the same password as the router didn't work.

    I had to change the set-up to another password and it works now.

    Thanks again!

    Thomas