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Forum Discussion
Eejayb
Jun 28, 2021Tutor
setup no WPS
Can I setup if my router does not have WPS? If so how?
plemans
Jun 28, 2021Guru - Experienced User
You can set it up using the installation assistant. The support site has both a manual that goes over it and even a video.
- EejaybJun 28, 2021Tutor
Followed thye manual and after trying to connect I get the "not connected to the router" error
Extender is in socket next to router and my devices can see the extender but it will not connect even using the online assistant.
- plemansJun 28, 2021Guru - Experienced User
So "they see the extender" but can't connect?
Did you factory reset the extender and set it up using the installation assistant?
Push and hold reset for 7-15 seconds while the extender is powered on.
the connect to it and try setup.
were you able to connect to the extender for setup?
What router are you connecting it to?
What firmware is on the extender?
- EejaybJul 01, 2021Tutor
Hi
I cannot attach the word document I created that shows step by step the actions I have taken and seen but still cannot connect the extender to my router.
Cannot send multiple jpg's as it takes 6 screen captures and can only send 1
No idea how to get which firmware is on the extender?
Have downloaded the firmware update but no idea how to install it.
How can I get this working?
Ian