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Forum Discussion

Dargy's avatar
Dargy
Aspirant
Aug 13, 2018

Suddenly My Wifi Extender Won't Connect To One Device While Others Can

 So the other day i was on my ipad and suddenly the connection cuts out. As i try to reconnect to my wifi extender, it just stopped connecting all together. It will let me reglog /select to connect t...
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 19, 2018

Hi Dargy,

 

1. What is the firmware version of the extender?

2. Have you tried changing the channel of the main wireless router?

3. Have you tried changing the password for the WiFi of the extender?

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 23, 2018

Hi Dargy,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team