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Forum Discussion
The disc image file is Corrupted
I cannot download the software to get it set up. Getting error code "The disc image file is corrupted" Frusterating that I cannot find chat help or phone help to resolve this.
Same results rather.
Sorry, I didn't notice that you tried to use the username and password for this forum. That's not how the extender works. It has its own password. Try the factory reset one more time. Make sure you hold the button in for at least 7 seconds while it is powered on. The instructions say to wait at least a minute after the reset in order for the extender to restart.