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Forum Discussion
reddesign1992
May 20, 2017Aspirant
The disc image file is Corrupted
I cannot download the software to get it set up. Getting error code "The disc image file is corrupted" Frusterating that I cannot find chat help or phone help to resolve this.
MSLA
Jun 21, 2017Aspirant
Also, if you get hung up at the point where you log in to your router, for account user same type in admin, and for the password, type in password.
reddesign1992
Aug 20, 2017Aspirant
I'm trying this again since school starts tomorrow and we don't get wifi on second floor. Tried to login with user name "admin" and password "password". It said username and pasword do not match. When I clicked for help, I was prompted with security questions about my sisters names which I did not create and do not have an older sister.
- DarrenMAug 22, 2017Sr. NETGEAR Moderator
Make sure you hold the reset button for 10 plus seconds to wipe out all the old settings.
DarrenM
- reddesign1992Aug 24, 2017AspirantI reset twice and it didn't work. I see there's a yellow data port. Is this supposed to be linked to the existing wifi?