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Forum Discussion
RubyEvie
Sep 23, 2016Follower
Trouble installing extender with new modem
Hi there, I've been using the extender successfully until now. However I have a new modem/router and while I have been able to pair the extender to the new modem it does not show up on any devices a...
DarrenM
Sep 26, 2016Sr. NETGEAR Moderator
Hello RubyEvie
I would suggest trying to factory reset the extender and set it up again. To factory reset you will need to hold down the reset button for at least 10 seconds.
DarrenM