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Dotdotdot_'s avatar
Dotdotdot_
Follower
Jun 24, 2022

Unable to connect Netgear EX6120 to Virgin Hub via Ethernet.

Hello, I want to set up my Netgear EX6120 extender. I turned it on and plugged the Ethernet cable into the extender. I then ran the cable to my Virgin Hub 4. But I can't connect it to my router. The "Router" LED on the Netgear stays off.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    when hardwired in, the EX6120 would need to be setup in access point mode and not extender mode. 

    Have you ran setup in access point mode?