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Forum Discussion
P515
Oct 29, 2015Aspirant
Unable to log in after updating firmware
Hi everyone, I'm hoping someone here can help me out. I've been using a EX6100 wifi extender since July with no problems what so ever. Until now. On the 24th I noticed a firmware update was a...
- Mar 30, 2016
Must hav forgot to update the post, I managed to fix the issue, the internal wifi card just needed an update.
still having the initial problem of been unable to log in to my wifi extender settting and what not.
nhann
Oct 30, 2015NETGEAR Employee Retired
Hi P515,
Are you able to test the login page with other web browsers / devices?
Please try a factory reset to defaults (page 37 of 47):
http://www.downloads.netgear.com/files/GDC/EX6100/EX6100_UM_11Apr2014.pdf
Insert a paper clip into the Factory Reset hole and hold it until the Power LED blinks amber.
Release the button.
All the LEDs turn off for about 3 seconds.
The Power LED lights solid amber for about 30 seconds.
The Power LED lights solid green.
The extender returns to its factory settings
- P515Oct 31, 2015Aspirant
Hi, Yes I tested the log in page with firefox to see if that was any different, what happens there is that I click next but nothing happens, acting as if I never clicked it.
Also I did attempt a factory a factory reset, I went through the reinstall type thing with the extender and router but once again I was greeted with the same problem as my initial message.
I only wish to be able to log into the extender page, Internet connection is perfect but I do like to moniter things.
- nhannNov 02, 2015NETGEAR Employee Retired
Hi P515,
Can you please provide a screenshot of this error?
I would like to forward this on to support and engineering.
- P515Nov 02, 2015Aspirant
Hi, yes I can provide a screenshot of what I am greeted by.
This is what I see after doing the register, as you can see by the URL up above something is wrong.