NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

kevetts's avatar
kevetts
Follower
Jul 17, 2017

Username and password required for Xfininty login

Hello. I just bought a Netgear AC750/EX3700 wifi range extender. Background: I have a place in the Colorado mountains. Xfinity/Comcast has put a wifi router on the utility pole by my place.  The signal in the bedroom is fine. The wifi signal in the living room is poor-to-nonexistant. Hence the need for the range extender. I have an Xfinity account that requires a username and password to login. When I try to install the extender is only prompts me for a password not a username. So my intall always fails. Am I doing something wrong or is my extender not set up for a username and password?

Thanks

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello kevetts

     

    If the connection you are talking about required a login when you open a web page then no the extender does not support this.

     

    DarrenM