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Forum Discussion

LOBmeister69's avatar
LOBmeister69
Aspirant
Oct 20, 2018

Virgin Media Changed my hub to 3 and now can't connect Netgear WN3000RP to hub to extend WiFi

Have a Netgear Wifi Range Extender WN3000RP  V1H2 which has been working well for years to extend my WiFi from my Virgin Media Hub.   Virgin Media just upgraded my hub to version 3.0 but now the ...
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 22, 2018

Hi LOBmeister69,

 

Welcome to the community!

 

1. What is the firmware version of the extender?

2. The extender should be compatible with your new router.

3. Have you tried bringing the extender closer to the router during setup?

4. You may check the installation guide here.

 

Regards,

 

Dexter

Community Team

LOBmeister69's avatar
LOBmeister69
Aspirant
Oct 22, 2018

Hi Dexter,

Thanks for the reply.

 

Had tried all those things but have done so again with them inches apart. It so nearly works, they seem to nearly connect and then stop.  The hob gives up, switches of the link set-up and then the netgear flashes like made and gives up too.

 

After the model number there is V1H2 is that the number you're after?