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Forum Discussion

Degas's avatar
Degas
Aspirant
Dec 22, 2018

VIRTUAL MAC ADDRESS

My EX8000 had connected the router of ASUS RT-AC5300 via 5G signal, and PC workstations are connected by LAN cable, after connected almost one day, PCs will have a virtual mac address and connected t...
Troubleshooting
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Dec 28, 2018

Hello Degas - I have sent you a message. Please respond at your earliest convenience. 

 

~Christian 

Degas's avatar
Degas
Aspirant
Dec 29, 2018

Hi Christian,

 

I think I have been solved the problem, it might be wifi channel problem, I set the router channel bandwidth and control channel from auto to fixed, and it is seem stable now, I hope the extender connection could be stable in future.

 

Thank you for your help.

 

Best Regards,

Degas

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jan 04, 2019

    Hi Degas - Thanks for the update! Please feel free to let us know if we can be of any assistance. 

     

    ~Christian