WAC104 cannot get WPS light on

Question

This is a brand new wireless access point. I cannot get the WPS light to stay lit.

Wha WAC104 is currently connected the router (Synology) with an ethernet cable. I have logged on to the WAC 104 with the admin account. The security options for 2.4 and 5 Gig are WPA2-PSK [AES]. The SSID matches that of the router. Channel is Auto, and the password has been enabled.

Press the WPS button on both the router (Synology) and the WAC 104. The Synology button itself blinks. The WPS indicator on the WAC104 blinks. After about two minute both are out.

On the Synology router the Security Level is: WPA2-Personal. That differs from the three security options on the WAP 104. Those options are:

WPA2-PSK [AES] (tried this)

WPA-PSK [TKIP] + WPA2-PSK [AES] (tried this)

WPA/WPA2 Enterprise

The Synology is connects to two Iphones, a laptop, two printers, and the television

What should I do to get this device connected?

plemans · Answer

probably set it up using the guide and not wps.&nbsp;
Wps is for connecting extenders/devices to a router/access point.&nbsp;&nbsp;
Not connecting access points to a router.&nbsp;
There's a support site with access to manuals, firmware, install guides, etc. Go to https://www.netgear.com/support/Type in your model number and from there it'll take you to the above. Its a great resource to start with.

bkelly1369 · Answer

I was not able to get anything from the first reply. I have the manual. Logging in with the help of the manual does not work. Go to my router, discover the IP address, different from the manual, then log in to the WAC that way.

Remove the ethernet cable between the desktop and the router and connect it to the WAC and there is internet connectivity. The switch part of the WAC is functional Disconnect the ethernet cable from the WAC to the router and it should work via wireless. It does not.

I think I need to get the WPS light on. The SSID is correct, the password has been set. What can I do?

plemans · Answer

&nbsp; Disconnect the ethernet cable from the WAC to the router and it should work via wireless.&nbsp; It does not.
I&nbsp;

No it shouldn't.
You'd need to go through the wireless repeater setup from page 80 in the manual to set it up as a repeater. Did you do this?&nbsp;
If you set it up in access point mode, it needs to be hardwired in.&nbsp;

bkelly1369 · Answer

Referencing page 80 of the manual, the WAC will not respond to the two addresses:http://www.aplogin.net (or aplogin.net)So go to the router, find the IP address to the WAC, and log on that way.Step 4 of the manual notes that auto channel cannot be used.&nbsp; Check the configuration of the router and discover that 2.4 gig is using channel 7 while 5 gig is using channel 60.&nbsp; In setup of the WAC configure 2.4 and 5 GHz to channel 7 and channel 36 respectively.&nbsp; I want this WAC to join the existing network so set the network name to that of the existing wireless.&nbsp; Set the security phrase to the same for the router’s wireless network, same used by all the other devices.Set the AP Name to other than the default WAC104.The default security option for both frequencies is: WPA-PSK [TKIP] + WPA2-PSK and is not changed.Click Apply and wait for a bit.After the Apply is complete, as I understand the manual, page 80, select Advanced Setup -&gt; Wireless Repeating FunctionThere are two radio buttons, mutually exclusive, for the two frequencies 2.5 and 5 GHz.&nbsp; I have tried 2.5 several times so not select 5.Wireless Repeater is default to selected while Woreless Base Station is default to not selected.&nbsp; The repeater IP address is has a default address of192.168.0.[blank]&nbsp;From the WAC responses I must have something here so it is set to:192.168.0.134In field Base Station MAC Address, enter the MAC address that is found for 5 GHz on the router.&nbsp; Nothing else is changed.&nbsp; Click ApplyThe WAC makes me sign in again before applying the changes.After the progress bar finished, the browser notes: can’t reach this pageIt is still using the same address as before clicking apply.Open a DOS command window and ping 192.168.1.133, no reply.&nbsp; Ping the new address 192.168.0.134, no reply.&nbsp; I cannot access the WAC until I again go a hard reset.Go to the router: Network Center -&gt; Local Network -&gt; DHCP Clients.&nbsp; It shows the 192.168.1.133 which I presume is the ethernet cable address of the WAC.&nbsp; But it does not respond to a ping although the cable remains connected.It does not show the new wireless address 192.168.0.134I am unable to figure out what else to try.

bkelly1369 · Answer

I don't recognize the method to edit my last reply so post a new one.After doing the apply (noted above) and losing all connection to the WAC, I took the further step of pressing the WPS buttons on both the router and the WAC.&nbsp; The WPS on the WAC turned on solid and stays that way.&nbsp; However, the WAC still does not respond to pings and loses the logon connection.&nbsp; Going to the router and the local connection table, it shows the first IP address of the WAC to be 192.168.1.133 with the same port MAC.&nbsp; &nbsp; The WAC will not respond to a ping there.The router does not show a MAC for the WAC's 2.5 or 5 Gig wireless.

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WAC104 cannot get WPS light on

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