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Forum Discussion
sad_netgear_cus
Nov 18, 2014Aspirant
What is your longest up time?
My longest up time has been 3 days and then the PR2000 log plagued with [internet disconnected] Must hard reset to get it working properly.(power on/off) re-flashed and reset still same issues. ...
microchip8
Feb 12, 2015Master
Nonsupport wrote: My uptime went from hours to minutes to never over the course of 4 months. Do yourself a favor and just throw this garbage into the trash and buy a competitor's product. NetGear isn't interested in helping you either... they just want more of your hard earned cash.
I disagree. I had a few issues with my R7000 and contacted support. The person was very willing to listen and think with me to resolve the problem. As soon as it became apparent that we couldn't fix it on our own and it needed dev intervention, he collected all I provided and sent it to the devs.
This is my firs experience with NETGEAR products and I must say that their support is no less than others like TP-Link or ASUS.