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Forum Discussion
What is your longest up time?
My longest up time has been 3 days and then the PR2000 log plagued with [internet disconnected] Must hard reset to get it working properly.(power on/off) re-flashed and reset still same issues. ...
microchip8 wrote: I don't know why you're mad at me...
I'm not mad at you, and I'm sorry you've taken my posts this way. I'm mad as hell at NetGear.
While I understand your support experience was fantastic, I honestly believe you might be in the minority. Take a look elsewhere, and you'll see all sorts of complaints. I've wasted hours of my life on this router, and a good portion of that was oh hold with "riveting" background music.
My router worked fine for a little while, and now it does not. The ONLY way I see to obtain an RMA is to lie to them and tell them it won't even power on. I see no other way to return this 4-month old router with a 1-year warranty, unless I want to spend more money to get there with the "premium" support. I understand that most (if not all) suppliers of this equipment operate this way, but does that make it right?