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Forum Discussion

angrycustomer9's avatar
angrycustomer9
Follower
Oct 02, 2015

WHY CAN'T I CONNECT TO THE NETGEAR GENIE PAGE?

I am so furious right now I could throw my laptop out into the street. I have had my WN3000RP for a few years now and IT WORKS FINE. I am using it to be connected as I type this. All I want to do is ...
Troubleshooting
nhann's avatar
nhann
NETGEAR Employee Retired
Oct 05, 2015

When you first set up the repeater, did you select to have the password the same as the router's?

If so, you can download the Genie app and it will show you the network's password:
http://www.netgear.com/home/discover/apps/genie.aspx

 

When accessing the Extender's login page, please make sure to disconnect your computer/device from any ethernet/wifi that is not the extender's network.

 

To find you Wifi password on a Windows pc:

http://www.microsoft.com/surface/en-us/support/networking-and-connectivity/how-to-find-your-wireless-network-password?os=windows-10

 

To find your WiFi password on a Mac:

If the password is stored, you can find it using the program Keychain Access.

If you open /Applications/Utilities/Keychain Access, it will show you a list of stored entries. If you click the Kind column header, it will sort by kind, go to the section where AirPort network passwords are stored. On Yosemite, you may have to select "Local Items" rather than "login" under Keychains in the upper left.