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Forum Discussion

RandomAcc's avatar
Apr 30, 2024

Why is my router not allowing sites?

In short, I can't access the Steam app, Vortex app, or even go to mywifiext,net becuz it says I have no internet but I clearly do since other sites and apps work. I never had these issues until I started using my router, and I'm really annoyed since I can't easily access my games or mods to update them or download new ones. 

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    We need a few more details. 

    1. what router do you have? 

    2. are you using an extender? you posted in the extender forum and the mywifiext is for extenders. If so, what extender?

    3. What firmware is on the extender? 

    4. Firmware on router? 

    5. Is it the connection to the extender having issues or the router? 

    • RandomAcc's avatar
      RandomAcc
      Tutor

      I think its an extender? My roommate gave it to me when I moved my pc into my room from the living room cuz the wifi didnt connect, it says AC750 Wifi Range Extender Model EX3110 on the back. It's just like a cube thing. I don't know what firmware is, but I can try to find out.

      • plemans's avatar
        plemans
        Guru - Experienced User

        EX3110 is an extender. 

        what router is it connected to? 

        Did you set it up using wps or using the installation assistant?

        If WPS, factory reset the extender and set it up using the installation assistant.

        To factory reset, push and hold the reset button for 7-15 seconds while powered on. 

        Here's a video of how to use the assistant. 

        https://www.youtube.com/watch?v=yJVklshxBMk