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Meady23's avatar
Meady23
Guide
Oct 19, 2019
Solved

Wi Fi Range Extender Password Help

Hi All.

My friend took my Range extender to try one before he bought one at his house.  I now have it back and am trying set up again for my network.  I done a factory reset, linked to my router and the 2 EXT were in my wi fi list on my iphone.  Problem is my interenet passworld will not work trying to join both etxtensions. Says incorrect password.  Please help.

  • Make sure to factory reset with it powered up. Push and hold the reset button until the lights change. so do it like this:

    plug it in and turn it on. Give it a couple minutes to fully boot. Push and hold reset. Its usually 7-10 seconds but hold the reset button until the lights on the front change. that should make sure its factory reset. I just want to make sure you do it right as I've seen/read about people just hitting the reset button for a short period and think that resets it. 

9 Replies

    • Meady23's avatar
      Meady23
      Guide

      Thanks for advice. I have tried hardwiring to router and just hardwired to computer.  I get the two extensions on my iphone avalible but the correct password for internet router keeps saying it is incorrect on 2.4 and 5ghz

      • plemans's avatar
        plemans
        Guru - Experienced User

        Meady23 wrote:

        Thanks for advice. I have tried hardwiring to router and just hardwired to computer.  I get the two extensions on my iphone avalible but the correct password for internet router keeps saying it is incorrect on 2.4 and 5ghz


        Just hardwire it to the computer. It should only be asking your for the administration login info and not the wifi passwrod if you're hardwired in. Once you've logged into it, you can change the wifi settings.