WIFI- extender + Password problem

Question

Hi , have a&nbsp; N300 extender ,model no. EX2700 , but after following the set-up procedure ,cannot enter my router password on my i-pad when i try to join the internet&nbsp; (says incorrect password ) is this a extender glitch or a problem on my i-pad.....am not very pc literate so " be gentle " with pc jargon please .Rob.

nhann · Answer

Hi 24008943,
&nbsp;
Please follow the troubleshooting steps provided by Apple to connect your iPad:
https://support.apple.com/en-us/HT204051
&nbsp;
Are you able to connect to the EX2700 network by using any other computer/devices?
&nbsp;
&nbsp;

24008943 · Answer

Hi ,thanks or the posting ,will save the link for future referance.

Managed to get up and running with the extender today , my pal is more pc literate than i so he had a look at it .

The problem seemed to be that as my ipad was already linked to my router and was working ok ( this was before i bought the extender) , then when i then tried to connect it to the extender without deleting the orignal network link , it was ok for a few weeks as it accepted the password,etc, but for whatever tech reason it seems to have "lost its memory" as regards to my password on the _EXT link.

What he did was to click " forget this network" on the direct link to my router ,then he re-joined using the _NET link ,it accepted the password and bingo it worked ok.

So it seems my router eventually did not like having both network links to the same router , as even when it was connecting ok it would at odd times change network links on its own accord ,i.e switch from TALKTALK ABCD9WB to TALKTALK ABCD9WB_EXT ( hope this makes sense).

By the way can I connect more than 1 device thru the EXTENDER link please ?

Thanks,Rob.

M1309 · Answer

I am having the same problem but I am on an iMac (desktop). I have a&nbsp; wn250rp range extender. Any sugesstions? What works for the ipad is NOT working for the iMac

nhann · Answer

Hi M1309,

&nbsp;

Can you please clarify what issue you are experiencing?

&nbsp;

Is this your first time installing the WN2500RP? or was the iMac previously able to connect to the WN2500RP?

Is your iMac currently able to see the WN2500RP network at all?

&nbsp;

Which router is connected to the WN2500RP?

&nbsp;

Did you name your router and WN2500RP the same or differently?

&nbsp;

For example: is your router network = HOMEWIFI

and your WN2500RP network = HOMEWIFI_EXT

&nbsp;

Did you try to follow the Apple Troubleshoot page from above?

M1309 · Answer

Can you please clarify what issue you are experiencing?My password does not work and I can't connect my computer to the extender at all.Is this your first time installing the WN2500RP? or was the iMac previously able to connect to the WN2500RP?It always worked before and suddenly stopped accepting passwords or connecting to the internet. I know have internet connection but it still will not accept my passwordIs your iMac currently able to see the WN2500RP network at all?yes it canWhich router is connected to the WN2500RP?it is a time warner router. we have another extender (other side of my home) that still works fine.&nbsp;Did you name your router and WN2500RP the same or differently?differently as belowFor example: is your router network = HOMEWIFIand your WN2500RP network = HOMEWIFI_EXTDid you try to follow the Apple Troubleshoot page from above?yes and no luck. I have an imac

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WIFI- extender + Password problem

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