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Forum Discussion
Vincent2232
Jul 12, 2023Tutor
Wifi Extended EX2800 Not working
My wifi extender for some reason is not work. I have tried to factory reset and that hasn’t worked. My modem is working just fine but for some reason this one just is unusually slow and unusually not ...
- Jul 14, 2023
correct
plemans
Jul 12, 2023Guru - Experienced User
what router is it connecting to?
What are the led's on it doing?
Did you set it up using the push button WPS option?
If so, factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
Vincent2232
Jul 12, 2023Tutor
Thanks for the help! However when I try this it cannot reach the ‘www.mywifiext.com’ website it won’t work because there’s no wifi. When I try to connect it via WPS and than visit the website it says I’m not on my extenders wifi even though I am
- plemansJul 12, 2023Guru - Experienced User
If you connected via wps, try logging into the router and finding the extenders IP address. Use that IP address to access it
- Vincent2232Jul 12, 2023TutorSorry I’m not the best with technology, would I just go to the wifi settings, get the IP address of the extended wifi, and plug that into the mywifiext website? Thank you for your help I appreciate you!!!!!
- plemansJul 14, 2023Guru - Experienced User
correct